Tellecaller

Job Title: Telecaller cum Admin Executive

Department: Administration / Customer Support
Location: Urban Hungry Media, Nagpur
Employment Type: Partime

Job Summary

The Telecaller Admin Executive is responsible for handling incoming and outgoing calls, maintaining customer records, supporting administrative tasks, and ensuring smooth office operations. The role requires excellent communication skills, basic computer knowledge, and strong organizational abilities.

Key ResponsibilitiesTelecalling Responsibilities

• Make outbound calls to prospects, clients, or customers as per business requirements.
• Handle inbound calls, resolve queries, and provide appropriate information.
• Follow communication scripts and maintain professional behaviour at all times.
• Explain products/services and guide customers through processes.
• Maintain call logs and update CRM or Excel sheets regularly.
• Follow up on leads and ensure timely closures.

Administrative Responsibilities

• Manage daily office operations including filing, documentation, and record-keeping.
• Handle email correspondence and coordinate with internal teams.
• Schedule meetings, appointments, and follow-ups.
• Maintain attendance, visitor logs, and office supplies inventory.
• Assist management with reports, presentations, or data entry tasks.
• Support HR or Operations team in basic administrative activities as required.

Skills & Qualifications

• Minimum qualification: 12th pass or Graduation (preferred).
• Proven experience as a telecaller, receptionist, or admin executive is an advantage.
• Excellent verbal communication in English, Hindi, and/or local languages.
• Good knowledge of MS Office (Excel, Word, Email).
• Strong interpersonal and customer service skills.
• Ability to multitask, prioritize, and manage time efficiently.

Key Attributes

• Pleasant and confident voice.
• Positive attitude and willingness to learn.
• Ability to work under minimal supervision.
• Professional behaviour and strong work ethic.

Salary Range

[Salary – e.g., ₹10,000 to ₹15,000 per month + incentives]

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person