Tellecaller

About the Role

We are looking for a proactive and confident Telecaller to join our University Admissions team. The ideal candidate will handle student inquiries, follow up on leads, and guide prospective students through the admission process with accuracy, clarity, and a student-first approach.

Key Responsibilities

• Make outbound calls to prospective students and parents regarding university programs.
• Handle incoming inquiries and provide accurate information on courses, eligibility, fees, and admission procedures.
• Convert leads into walk-ins, applications, and admissions.
• Maintain daily call logs, follow-up reports, and CRM updates.
• Build a strong understanding of university programs to counsel students effectively.
• Coordinate with the Admissions & Marketing team for events, seminars, and campaigns.
• Assist students in completing application forms and document submissions.
• Achieve weekly and monthly call targets, lead conversion goals, and admission numbers.
• Provide timely feedback and insights from students/market to improve communication campaigns.

Skills & Qualifications

• Graduate in any stream.
• Strong communication skills in English & Hindi (additional local languages are a plus).
• Confident, persuasive, and student-friendly attitude.
• Ability to explain courses and career pathways clearly.
• Basic computer and CRM handling skills.
• Target-driven mindset with good follow-up habits.

Key Attributes

• Pleasant personality
• Patience and empathy while dealing with students
• Quick learner
• Team player with a proactive approach

Salary

As per industry standards + incentives based on conversions.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Ability to commute/relocate:

• Thaltej, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you Available on 22nd Nov (Saturday) for the face to face round ?
• What is your current salary ?
• What is your expected salary ?

Experience:

• telecalling: 1 year (Preferred)

Language:

• English (Required)
• Gujarati (Required)

Work Location: In person