Tellecaller (Male only)

Job Title: Telecaller (US Shift) Location: IT Park Chandigarh Shift Timing: 5:30 PM – 2:30 AM IST (Night Shift) Experience: 1 – 3 years Job Type: Full-Time

Job Description:

We are looking for an enthusiastic and results-driven Tele caller to join our team for the US shift. The ideal candidate must have excellent communication skills, a proactive attitude, and prior experience in outbound calling or telemarketing. You will be responsible for reaching out to potential clients/customers based in the US, understanding their needs, and generating leads or scheduling appointments.

Key Responsibilities:

• Make outbound calls to US-based clients/customers.
• Explain products/services and answer queries clearly and confidently.
• Generate leads and maintain a database of prospective customers.
• Follow up with potential leads to convert them into appointments or sales.
• Maintain accurate call records and daily activity reports in Excel/CRM tools.
• Meet daily/weekly/monthly call and conversion targets.
• Handle rejections and objections professionally and positively.

Requirements:

• 1–3 years of experience in tele calling, outbound sales, or customer service (US shift experience preferred).
• Excellent verbal communication skills in English (neutral accent preferred).
• Strong interpersonal and persuasion skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient in using MS Excel and CRM software.
• Comfortable working in night shifts aligned with US time zone.

Preferred Skills:

• Experience in BPO/Call Centre/Inside Sales environment.
• Knowledge of US culture, geography, and business etiquette.
• Goal-oriented with a drive to exceed performance targets.

Perks and Benefits:

• Fixed night shift with attractive salary package.
• Opportunity to work with a dynamic and growing team.
• Dinner from company side.

To Apply:

Send your updated resume to hr@multiops.com with the subject line "Application for Tele caller – US Shift".

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person