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JM masters
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tellecaller

tellecaller

JM masters

0 years

1 Lacs

Pathankot Punjab

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Customer service Computer skills Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

As a Telemarketing Representative you will be at the forefront of our customer engagement efforts. Your primary responsibility will be to make outbound calls, introduce our products/services, and create positive interactions with potential customers.

Key Responsibilities:

Outbound Calls: Place outbound calls to potential customers to introduce them to our products/services and assess their needs.
Customer Engagement: Engage with customers in a friendly and professional manner, addressing their inquiries and building rapport.
Product Knowledge: Develop a basic understanding of our offerings to effectively communicate key features and benefits.
Lead Qualification: Identify and qualify potential leads based on established criteria.
Database Management: Maintain accurate and updated records of customer information and interactions in the company's database.
Follow-up: Conduct follow-up calls to nurture leads and provide additional information as needed.
Team Collaboration: Collaborate with team members to share insights, strategies, and contribute to a positive working environment.

Qualifications:

Excellent verbal communication skills.
Positive attitude and a friendly, engaging phone demeanor.
Basic computer skills.
Ability to handle rejection and remain persistent in reaching goals.
Previous telemarketing or customer service experience is a plus but not required.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Expected Start Date: 17/09/2025

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