0 - 1 years

0 - 1 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a female Telecaller cum Customer Support Executive to handle customer interactions, maintain records, and assist the sales/support team with smooth communication. The ideal candidate should have good communication skills, a polite attitude, and the ability to manage customer queries efficiently.

Key Responsibilities:

  • Make outbound calls to potential and existing customers.
  • Handle inbound customer calls and provide accurate information.
  • Maintain a record of customer interactions and feedback.
  • Follow up on leads, inquiries, or pending tasks.
  • Support the team in basic administrative or coordination work.
  • Ensure a professional and positive customer experience.
  • Report daily call status and feedback to the reporting manager.

Requirements:

  • Gender: Female candidate preferred.
  • Qualification: Minimum 12th pass or Graduate.
  • Experience: 0–1 year (Freshers can also apply).
  • Skills:
  • Good verbal communication (English, Hindi preferred)
  • Basic computer knowledge (Excel, Google Sheets, etc.)
  • Positive attitude and willingness to learn
  • Punctual and well-organized

Benefits:

  • Friendly work environment
  • Growth opportunities within the company

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

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