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For Employers

telicaller

The Amethyst Store (Daeiou Jewels Private Limited)

0 - 2 years

2 - 7 Lacs

dindigul

Posted:1 month ago| Platform: GlassDoor logo

Apply

Skills Required

communication resolve marketing crm persuasion negotiation service

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a motivated and confident Telecalling Executive to handle inbound and outbound calls, interact with customers, and promote our products/services. The candidate should have good communication skills, a positive attitude, and the ability to handle customer queries effectively.

Key Responsibilities:

Make outbound calls to potential customers to promote products or services.
Handle inbound calls and provide information about company offerings.
Maintain customer records in the database.
Follow up with customers for feedback, leads, or pending inquiries.
Achieve daily/weekly/monthly calling targets.
Resolve customer complaints and ensure customer satisfaction.
Coordinate with sales and marketing teams to generate and close leads.
Provide accurate information to customers and maintain professionalism in all interactions.

Required Skills:

Excellent verbal communication skills (English, Tamil, and/or regional languages preferred).
Good listening and interpersonal skills.
Basic computer knowledge (MS Office, CRM tools).
Ability to handle rejections and remain calm under pressure.
Strong persuasion and negotiation skills.

Qualifications:

Any Graduate.
Experience: 0–2 years in telecalling, telesales, or customer service (Freshers can apply).

Apply Now: 9384001412

Email Your Resume: santhosh.hr@theamethyststore.com

Job Types: Full-time, Permanent

Benefits:

Commuter assistance
Flexible schedule
Food provided
Leave encashment
Paid time off
Provident Fund

Experience:

Jewelry,textile : 1 year (Preferred)

Location:

Dindigul, Tamil Nadu (Preferred)

Work Location: In person

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