Posted:2 days ago|
Platform:
On-site
Full Time
Job Description – Telecaller
Position: Telecaller
Department: Sales / Customer Support
Location: Zirakpur
Employment Type: Full-time
Role Overview
The Telecaller will be responsible for interacting with potential and existing customers over phone calls, explaining products/services, generating leads, and supporting the sales team. The role requires good communication skills, customer handling ability, and a positive attitude.
Key Responsibilities
Make outbound calls to potential customers to explain products or services.
Answer inbound calls and resolve customer queries promptly.
Generate and qualify leads for the sales team.
Maintain and update customer databases (CRM).
Follow up with customers on inquiries, quotations, and service feedback.
Achieve daily and monthly calling targets set by the company.
Provide accurate information and ensure customer satisfaction.
Maintain professionalism and follow call scripts (if provided).
Required Skills & Qualifications
Minimum 12th pass; Graduation preferred.
Excellent verbal communication in Hindi & basic English.
Confident, polite, and customer-friendly attitude.
Ability to handle pressure and meet targets.
Basic computer knowledge (Excel, CRM, WhatsApp Business).
Prior telecalling experience is an advantage, but freshers may also apply.
Salary & Benefits
Fixed Salary: 10,000/ to 15,000/
Incentives based on performance
Training & growth opportunities
Supportive and dynamic work environment
Who Can Apply?
Candidates with strong speaking skills
Freshers or experienced telecallers
Anyone passionate about sales, communication, and customer handling
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
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