telicaller

Job Summary:

We are looking for a motivated and confident Telecalling Executive to handle inbound and outbound calls, interact with customers, and promote our products/services. The candidate should have good communication skills, a positive attitude, and the ability to handle customer queries effectively.

Key Responsibilities:

• Make outbound calls to potential customers to promote products or services.
• Handle inbound calls and provide information about company offerings.
• Maintain customer records in the database.
• Follow up with customers for feedback, leads, or pending inquiries.
• Achieve daily/weekly/monthly calling targets.
• Resolve customer complaints and ensure customer satisfaction.
• Coordinate with sales and marketing teams to generate and close leads.
• Provide accurate information to customers and maintain professionalism in all interactions.

Required Skills:

• Excellent verbal communication skills (English, Tamil, and/or regional languages preferred).
• Good listening and interpersonal skills.
• Basic computer knowledge (MS Office, CRM tools).
• Ability to handle rejections and remain calm under pressure.
• Strong persuasion and negotiation skills.

Qualifications:

• Any Graduate.
• Experience: 0–2 years in telecalling, telesales, or customer service (Freshers can apply).

Apply Now: 9384001412

Email Your Resume: santhosh.hr@theamethyststore.com

Job Types: Full-time, Permanent

Benefits:

• Commuter assistance
• Flexible schedule
• Food provided
• Leave encashment
• Paid time off
• Provident Fund

Experience:

• Jewelry,textile : 1 year (Preferred)

Location:

• Dindigul, Tamil Nadu (Preferred)

Work Location: In person