Key ResponsibilitiesMake outbound calls to customers for personal loan leads Explain product details clearly (Loan amount, tenure, interest, EMI) Check basic eligibility as per lender policy (income, bureau, profile) Collect required documents and ensure accurate data entry Follow-up with customers to complete the loan disbursal process Maintain daily call logs, lead status, and conversions in CRM Achieve assigned daily and monthly targets (logins & disbursals) Handle customer queries professionally and build rapport Coordinate with lenders/team for faster approvals Ensure compliance with company and lender policies

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