Job Description – Telecaller (Personal Loan Lead Process)Role Overview: We are hiring enthusiastic and goal-oriented Telecallers for our Personal Loan Lead Process. The role involves connecting with potential customers, explaining personal loan products, verifying basic details, and generating qualified leads for disbursal. Key Responsibilities:Make outbound calls to potential customers from the provided database. Explain personal loan products, eligibility, and benefits clearly to customers. Collect and verify customer details (KYC, income, employment, etc.) as per process. Maintain accurate records of calls and customer interactions in the system. Follow up with customers to ensure lead conversion and smooth process flow. Meet daily/weekly/monthly targets of calls, leads, and conversions. Draft and respond to basic customer emails related to loan queries and documentation. Coordinate with team leaders and sales managers for application processing. Requirements:Minimum Qualification: 12th pass / Graduate (any stream). Good communication skills in Hindi, English, and Marathi preferred. Prior experience in telecalling / personal loan process is an advantage (freshers can also apply). Basic knowledge of using computers and emails. Confident, convincing, and customer-friendly attitude. Ability to work under pressure and achieve sales targets. Job Details:Role: Telecaller – Personal Loan Lead Generation Location: Office-based (9:30 AM – 7:00 PM) Type: Full-time, Fix Salary Job (with attractive incentives on performance) Salary: Competitive – discussed during interview
Job Title: Telecaller – Personal LoanJob OverviewWe are looking for enthusiastic and customer-focused Telecallers to join our Personal Loan Sales team. The role involves calling potential customers, explaining loan products, checking eligibility, and assisting them throughout the loan process to achieve disbursal targets. Key ResponsibilitiesMake outbound calls to customers for personal loan leads Explain product details clearly (Loan amount, tenure, interest, EMI) Check basic eligibility as per lender policy (income, bureau, profile) Collect required documents and ensure accurate data entry Follow-up with customers to complete the loan disbursal process Maintain daily call logs, lead status, and conversions in CRM Achieve assigned daily and monthly targets (logins & disbursals) Handle customer queries professionally and build rapport Coordinate with lenders/team for faster approvals Ensure compliance with company and lender policies Skills & PreferencesGood communication skills (Hindi mandatory, English preferred) Basic computer knowledge (Email, Excel, CRM) Strong convincing & negotiation ability Active listening, patience & customer-handling skills Target-oriented and self-motivated attitude Ability to work fast and accurately in a high-pressure environment Positive mindset and willingness to learn ExperienceFreshers & Experienced candidates both can apply Experience in Personal Loans / Tele-sales / BPO banking process preferred EducationMinimum 12th Pass Graduation preferred Job TypeFull-time | Office-based Working Days: Monday–Saturday Additional Requirements (If applicable)Knowledge of NBFC/Banks policies (MoneyView, Incred, ABFL, Fibe, etc.) Should be punctual and disciplined Should maintain data confidentiality BenefitsAttractive Incentives based on performance Training provided on product knowledge & sales techniques Growth opportunities within the organization
Key ResponsibilitiesMake outbound calls to customers for personal loan leads Explain product details clearly (Loan amount, tenure, interest, EMI) Check basic eligibility as per lender policy (income, bureau, profile) Collect required documents and ensure accurate data entry Follow-up with customers to complete the loan disbursal process Maintain daily call logs, lead status, and conversions in CRM Achieve assigned daily and monthly targets (logins & disbursals) Handle customer queries professionally and build rapport Coordinate with lenders/team for faster approvals Ensure compliance with company and lender policies