Telesales Executive

WORKFREAKS BUSINESS SERVICES PRIVATE LIMITED

1 - 2 years

0 Lacs

chennai

Posted:1 day ago| Platform: Shine logo

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Skills Required

call audit field sales outbound calling lead quality sales targets

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

highly motivated Telesales Executive

Key Responsibilities:

Conduct outbound calls to prospective and existing customers to promote products/services.
Follow up on leads provided and convert them into successful sales.
Maintain a high conversion rate by effectively managing the sales pipeline.
Understand customer needs and offer the right solutions to meet those needs.
Achieve and exceed individual and team sales targets on a regular basis.
Maintain accurate and up-to-date records of calls, leads, and customer interactions in the CRM system.
Handle objections, negotiate, and close sales professionally and confidently.
Work closely with the marketing and field sales teams to ensure lead quality and campaign effectiveness.
Continuously improve knowledge of the product/service offerings and industry trends.
Participate in regular sales training and performance reviews.

Key Performance Indicators (KPIs):

Achievement of daily, weekly, and monthly sales targets.
Lead conversion rate.
Call volume and productivity metrics.
Quality of customer interactions (measured through call audits or customer feedback).
Customer retention and upsell rates (if applicable).

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