Telesales Executive

0 years

1 - 2 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Make outbound calls to prospective and existing customers.
  • Follow up on leads generated through marketing campaigns or inbound inquiries.
  • Explain the company’s products or services to customers and answer their questions.
  • Understand customer needs and recommend appropriate products or services.
  • Maintain accurate records of calls, sales, and customer information in CRM tools.
  • Handle customer objections and convert hesitant prospects into buyers.
  • Provide post-sale support and ensure customer satisfaction.
  • Collaborate with the sales and marketing teams for campaign feedback and improvements.

Required Skills:

  • Excellent communication and interpersonal skills.
  • Strong persuasive and negotiation abilities.
  • Good listening and problem-solving skills.
  • Ability to handle rejection and remain confident.
  • Basic computer literacy, especially with CRM and telephony tools.
  • Goal-oriented and self-motivated.
  • Fluent in local language(s) and/or English, depending on the region.

Qualifications:

  • High School Diploma or equivalent (Bachelor’s degree preferred).
  • Previous experience in telemarketing, telesales, or customer service is advantageous.
  • Familiarity with sales techniques and customer relationship management.

Job Type: Full-time

Pay: ₹14,000.00 - ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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