Telesales Executive

A Telesales Representative is responsible for selling products or services over the phone. They engage with potential and existing customers to understand their needs and persuade them to make a purchase. They also build and maintain customer relationships, follow up on leads, and achieve sales targets.  Key Responsibilities: Selling: Promoting products and services to customers, both new and existing, and closing sales. Customer Relationship Management: Building rapport with customers, understanding their needs, and providing excellent customer service. Lead Generation: Identifying potential customers and creating leads for the sales team. Sales Target Achievement: Meeting or exceeding daily and monthly sales targets. Record Keeping: Maintaining accurate records of customer interactions, sales, and other relevant information.  Skills Required: Communication Skills: Excellent verbal communication, active listening, and the ability to explain complex information clearly.  Sales Skills: Persuasion, negotiation, and closing techniques.  Customer Service Skills: Building rapport, understanding customer needs, and providing solutions.  Time Management and Organization: Managing a high volume of calls and maintaining accurate records.  Resilience: Handling rejection and maintaining a positive attitude.  Product Knowledge: Understanding the products and services being offered.