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Description
Job Title: Front Office & Communication Executive Location: Vrindavan Ayurveda Chikitsalayam, Village Thana, EPIP-2, Baddi, Himachal Pradesh Job Type: Full-Time Compensation: Fixed Salary + Incentives on Sales/Bookings Role Overview: Vrindavan Ayurveda Chikitsalayam is seeking a well-spoken and efficient Front Office & Communication Executive to be part of team to manage all incoming and outgoing communications, including calls, emails, and visitor coordination. The ideal candidate will serve as the first point of contact for both domestic and international clients , ensuring a warm and professional experience. Key Responsibilities: Manage all incoming and outgoing calls , ensuring prompt and polite responses Handle email communication (domestic & international), ensuring timely and professional replies Assist international and outstation patients with travel and arrival coordination Maintain daily visitor and appointment logs (offline & on CRM) Provide courteous and accurate information to walk-in visitors and patients Coordinate with internal departments for follow-ups and guest services Assist in preparing and sending formal communication, letters, and responses Support the sales team with lead follow-ups and patient conversion Maintain communication standards in both Hindi and English Maintain confidentiality, decorum, and discipline in all front-office interactions Required Skills & Qualifications: Graduate (Any stream) Excellent verbal and written communication skills in Hindi and English Soft-spoken, polite, and professional demeanor Comfortable with basic computer operations – MS Office, Emails, WhatsApp Web, CRM tools Knowledge of Ayurveda or wellness industry is a plus , but not mandatory Ability to multitask, organize, and handle guest-related queries efficiently Incentive Structure: Monthly performance-based incentives on IPD bookings / sales conversions Additional rewards for exceptional service or lead closures Job Types: Full-time, Permanent, Fresher, Internship Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
