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Telephone Operator

Telephone Operator

Naukri Hospitality Jobs

0 - 2 years

|

1 - 4 Lacs

Posted:15 hours ago| Platform:

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Skills Required

customer service communication skills analytical skills telecommunications

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and efficient Telephone Operator to join our team in the Hotels & Restaurants industry. The ideal candidate should have 0-2 years of experience.

Roles and Responsibility

Handle incoming and outgoing telephone calls professionally.
Provide excellent customer service and resolve complaints promptly.
Maintain accurate records of calls made and received.
Troubleshoot issues with telephone equipment and report problems to senior staff.
Collaborate with other teams to ensure seamless communication.
Stay updated with new technologies and systems related to telecommunications.

Job Requirements

Ability to work well under pressure and handle multiple tasks simultaneously.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Familiarity with telephone systems and software applications.
Ability to maintain confidentiality and handle sensitive information.
Team player with a positive attitude and willingness to learn.

*Note - Job has been sourced from social media platforms/other public websites.

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