792 Telematics Jobs - Page 27

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

About BlackBuck Founded in 2015, BlackBuck has been a pioneer in bringing the offline operations of trucking online, be it matching a shipper with a trucker or reshaping the infrastructure around trucking to facilitate tolling, fueling, telematics, and financial services. BlackBuck is committed to making it easier for millions of truckers to operate their business online with high convenience and improved productivity. On the other side, it enables shippers of all sizes to have access to a standardized shipping service providing the right truck, at the right time for the right price. Today, BlackBuck is India’s largest trucking network, and the company’s robust technology platforms deliver reliability, efficiency and seamless experience for shippers and truckers. BlackBuck has over 1.2Mn+ trucks on its platform, operating PAN-India across 700+ districts and 1000+ industrial hubs enabling trucking operations get executed smoothly and efficiently. Currently, the Company has over 10K+ customers including SMEs and large corporates such as Hindustan Unilever, Reliance, Coca Cola, Asian Paints, Tata, Vedanta, L&T and Jindal. BlackBuck is supported by multiple global investors which includes Accel, Apoletto Asia, B Capital, Flipkart, Goldman Sachs, IFC, IFC Emerging Asia Fund, Light Street, Sands Capital, Sequoia, Tiger Global, Tribe Capital, VEF and Wellington Management. Job description We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach. Key Responsibilities Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services. Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions. Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities. Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system. Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs. Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2020-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2020-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2020-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment RequirementsQualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2020-2024 Only Fresher Male Candidates are eligible BenefitsSalary - Diploma: 16K take home Graduate: 17.5K take home

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Nikita Torne [C] ntorn@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Software Engineer Senior Consultant II implements applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products, developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Software Engineer Senior Consultant II will be responsible for enhancing the functionality and performance of our Classic applications (PMW, Indications, etc.) collaborating with cross-functional teams, and contributing to the overall optimization of the Ratemaking process Key Responsibilities Provides input into the architecture and design of the product; collaborating with the team in solving problems the right way Practices daily paired programming and test-driven development in writing software and building product Participates in executing the strategy, keeping the customer needs and wants in mind Serves as an expert on a specific business domain and demonstrates leadership and accountability on at least one technology stack Coaches more junior team members around different technologies and XP practices Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices Provides support for software products in user environments Leads and participates in daily site, cross-site, and product team standups Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a team s backlog Education 4 year Bachelors Degree (Preferred) Experience 3 or more years of experience (Preferred)

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description IOS Software Engineer Consultant I implement applications following 12-factor principles to build out the product and iterative enhancements. They partner on full stack of software products developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. We are seeking passionate, experienced, and talented IOS Software Engineer to join our Mobile Team. As part of this team, youll help create premium, cutting-edge native experiences for our flagship mobile app, delivering exceptional value to our consumers. The ideal candidate will have strong experience in iOS development, a love for tackling technical challenges, and a desire to learn and grow. You should thrive in a collaborative, agile environment and be eager to contribute to innovative projects. Key Responsibilities: Design and build applications for the iOS platform. Maintain code quality and ensure proper code coverage. Collaborate with the team to define and implement new features. Identify and resolve bugs in the product. Ensure the performance, quality, and responsiveness of applications. Essential Skills: Must have legal right to work in the United Kingdom iOS development experience of 2-4 years. Proficiency in Swift 5.0 and above. Experience writing unit test cases using the XCTest framework. Familiarity with Auto Layout, Size Classes, and Stack Views. Experience consuming RESTful APIs to connect iOS applications to back-end services. Proficient in using version control tools like Git. Desirable Skills Knowledge of continuous integration. Familiarity with MVC and MVVM design patterns. Understanding of Core Data. Experience working in an Agile environment. Strong communication and interpersonal skills. A desire to learn and explore new technologies. Supervisory Responsibilities: None. Primary Skills Shift Time Recruiter Info rkotz@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description We are looking for a passionate, experienced, bright Android Engineers (2-4 years) to be part of Mobile Team who will help us to build premium, cutting edge native experiences for our flagship mobile App for our consumers. Successful candidate is both experienced with Android development and loves technical challenge and eager to learn new things that thrives in a collaborative agile environment. ole Responsibilities Design and build applications for the Android platform Ensure the performance, quality, and responsiveness of applications Collaborate with the team to define, design, and ship new features Identify and correct bottlenecks and fix bugs Help maintain code quality and ensure proper code coverage Desired Skills and Competencies Proficient with Kotlin , Jetpack compose etc Proficient in writing Unit Test case using JUnit framework Experience in consuming RESTful APIs to connect Android applications to back-end services Experience with using code versioning tools like Git Familiarity with continuous integration Familiarity with the MVVM/MVI design patterns Knowledge of ROOM/Sqlite DB Experience in working in Agile/XP Environment Strong communication and interpersonal skills Desire to learn and explore new things Primary Skills Kotlin Android application development REST Services Experience 2 - 4 years Primary Skills Shift Time Shift B (India) Recruiter Info rkotz@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description A department leadership position that supports, motivates, develops and manages multiple team leaders with accountability for varying work processes and levels of complexity. Utilize previous experience, knowledge and industry best practices to assist in the development of functional strategy and the development of other leaders. This includes direct reporting relationships to achieve optimum business results, expense control, while maximizing the departments contributions to the Allstate Corporation. Key Responsibilities Builds and maintains best practices for the successful implementation of processes and leverages opportunities to share knowledge/best practices across the operation Assumes ownership role and takes responsibility for division processes and outputs Measures work requirements, employee potential, and recommends staffing Serves as a role model, creating an environment of trust, openness, and integrity through creative problem solving, enabling and empowering others to maximize their potential Manage key performance indicators for assigned functional areas for delivery and accountability to expectations 10 Provides training and performance feedback, encourages adaptation to changing business objectives, recognizes individual/team contributions and encourages celebration of accomplishments Leads complex projects requiring the coordination of multiple resources Manages multiple front-line leaders, including virtual leaders, by providing appropriate direction, monitoring employee and division/department performance and implementing action plans Directs ongoing leadership, work, measurement and analysis of the business units results to ensure alignment and contribution to the operation’s goals and business objectives Works with change management and integration of various work streams within the organization Education 4 year Bachelors Degree (Preferred) Experience 5 or more years of experience (Preferred) Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building Shift Time Shift B (India) Recruiter Info Ms. Vibha Chaturvedi vaaa6@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

Be an essential member of GVR’s legal and compliance team. Draft, review, and negotiate a range of agreements, including review of tenders released by the oil marketing companies and providing deviations, CAMC and service level agreements, product and service contracts, confidentiality agreements, master services agreements, among others for GVR’s internal departments and business teams. Provide commercial advice regarding compliance requirements, business risks, and other geographical-based considerations for GVR. Work collaboratively with compliance and business leaders across GVR to develop policies, procedures, and controls, to manage and mitigate anti-bribery and anti-corruption risk. Assist with managing workflows, including diligence requirements, while recognizing business priorities, to ultimately advance enterprise goals and values. Assist with further development of RFP, bid process, policies, forms, and similar documents. Perform legal research in relation to new or newly applicable legislation and on more specific points of law in the applicable region, as needed. Provide training to stakeholders on applicable legal and compliance issues. Litigation management along with external counsels. Implement and champion our enhanced third-party business integrity program, including both simple and complex third-party screening, evaluating, and analyzing diligence reports, conducting research, assessing, and escalating “red flag” reports, implementing control measures and training, and ongoing monitoring. Assist with internal investigations to gather information (e.g., witnesses, electronic data, physical evidence) to assess the validity of allegations reported by employees and third parties and preparing written reports of findings, including countermeasures. Qualified Lawyer with at least 7-12 years of experience – from a reputed law school in India. Ability to comprehend, analyse, and interpret complex business documents. Ability to respond effectively to sensitive issues. Ability to work with senior management and be a trusted advisor. Strong organization, negotiation, communication, and drafting/writing skills. Strategic mindset and problem-solving skills. Must be capable of operating in tandem with colleagues in a highly collaborative fashion and execute assigned tasks with precision, thoughtfulness and attention to detail. Ability to work independently, efficiently, and creatively in a fast-paced environment Ability to manage confidential, sensitive information. Law firm training and in-house experience with a global company, a plus Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our five operating companies Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, and Hennessy Industries are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier s pioneering solutions advance safety, security, efficiency, and environmental compliance worldwide. Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and corporate responsibility. Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options. The Vontier Business System (VBS), our engine for success and our competitive advantage, powers every aspect of our business performance through a continuous improvement mindset. As we look to the future, we will continue to evolve VBS to prepare our teams for new challenges and opportunities, and to stay on the forefront of changing technologies through fast iteration and focused experimentation. To learn more about us visit: www.vontier.com. Show more Show less

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sidhant Kashyap skavz@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Summarizes documents and enters into claim system notes Documents a claim file with notes, evaluations, and decision-making process Contacts third-party carrier to review liability and subrogation response, and obtains information regarding decision to reduce amount paid Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment Utilize available tools to capture information pertaining to scope of damages associated with the loss Live through a continuous improvement culture and leverage tools and technology to enhance personal competencies and help meet org level goals Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation. Resolve routine, complex, and unique questions/issues. Education Bachelor's Degree Experience 0-2 years experience (Preferred) International Voice Process Excellent comms Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in Lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Shift C (India) Recruiter Info Rashmi Kottur [C] rkotz@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Centricity, Customer Data Management, Digital Literacy, Inclusive Leadership, Learning Agility, Performance Management (PM), Relationship Building, Results-Oriented, Stakeholder Relationship Management Shift Time Recruiter Info Rashmi Kottur [C] rkotz@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected OperationsCloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale, Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility As part of a recently public company, youll have the autonomy and support to make an impact as we build for the long term, About the role: Samsara is looking for growth-minded, results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience We work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers; as such, candidates will need to demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base The ideal candidate has experience in a customer support role in a multi-channel contact center environment You will be assisting customers in troubleshooting account issues, providing account documentation, and assisting with escalations, via phone, chat, and email, This is a hybrid position that will require you to assist our Bengaluru City office every now and then for operational purposes, You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely, You are the architect of your own career: If you put in the work, this role wont be your last at Samsara We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment, Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers, You want to be with the best: At Samsara, we win together, celebrate together and support each other You will be surrounded by a high-calibre team that will encourage you to do your best, In this role, you will: Help Customers with a wide range of general inquiries on billing issues and questions Handle customer questions about contract renewals and cancellations Solve customer issues and escalations about Samsara products and services Experience in multi-channel servicing including excellent phone skills and good writing skills for Web, email, and channel requests Ability to prioritize work queue and backlog in addition to incoming customer requests Provide excellent customer service throughout the service cycle from initial request to final close out of the transaction Champion, role model, and embed Samsaras cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 2-3 years of experience in a customer-facing role within a contact center environment English and French /German Fluency is a must Demonstrated ability to increase productivity through daily task completion, personal development, and guided trainings Experience in a fast-paced environment handling escalated customers and able to follow up on customer requests in a timely manner Strong problem-solving skills and a proven ability to deliver a positive customer experience Exceptional communication skills to effectively communicate with a wide range of customers Experience in a fast-paced environment managing 20+ cases per day via phone, chat, and email channels Experience working with ticketing systems (e-g Zendesk, Salesforce, ServiceCloud) Ability to work flexible hours (morning, nights and weekends) Schedules are assigned based on the needs of the business, you must be willing to work the assigned schedule (5 days a week, 8-hour shift with 2 continuous days off) Proficient with macOS An ideal candidate also has: Experience supporting service requests in billing, RMA, cancellations, and renewals Experience supporting telematics systems, ELDs, and hours of service compliance is a plus At Samsara, we welcome everyone regardless of their background All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact, Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more Take a look at our Benefits site to learn more, Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities Please email accessibleinterviewing@samsara , com or click here if you require any reasonable accommodations throughout the recruiting process, Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions In these cases, the job description will clearly indicate any working location requirements Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable, Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers Please know we do not charge fees to applicants at any stage of the hiring process Official communication about your application will only come from emails ending in @samsara,comor @us-greenhouse-mail io For more information regarding fraudulent employment offers, please visit our blog post here,