Telemarketing Executive

Job Title : Telemarketing Executive Job Summary: We are seeking a dedicated and experienced Telemarketing Executive to join our manufacturing company. The ideal candidate will be responsible for handling inbound and outbound calls, generating reports, and ensuring smooth coordination related to packaging operations. Key Responsibilities: Make outbound calls to clients, vendors, and customers to provide information about products and services. Handle inbound calls, resolve queries, and address customer concerns effectively. Generate and maintain reports related to sales, customer interactions, and packaging operations. Coordinate with the packaging team to ensure timely delivery and adherence to packaging guidelines. Maintain accurate records of calls, customer responses, and feedback. Follow up with clients for order confirmations, payments, and other requirements. Assist in documentation and report generation as per company requirements. Work closely with the sales and operations team to streamline communication and workflow. Requirements: Experience: Minimum 1-3 years of experience in a tele-calling role/tele-marketing role. Education: Graduate or equivalent qualification. Skills: Excellent verbal and written communication skills. Proficiency in MS Excel and ability to generate reports. Good organizational and coordination skills. Prior experience in packaging operations will be an added advantage. Job Type: Full-time Pay: ₹13,000.00 - ₹22,000.00 per month Schedule: Fixed shift Morning shift Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): If selected, how soon you can join us? What is your expected salary? Experience: total: 1 year (Required) Work Location: In person