Telemarketing Agent

Role Overview: As a Telemarketing Agent based in Kolaghat, you will be responsible for making outbound calls to potential customers. Your key role will involve understanding their needs, providing information about the company's products or services, and persuading them to take the desired action. In addition, you will handle customer inquiries, maintain detailed records of interactions, and collaborate with the sales team to achieve targets. Key Responsibilities: - Make outbound calls to potential customers - Understand customer needs and provide information about products or services - Persuade customers to take the desired action - Handle customer inquiries effectively - Maintain detailed records of interactions - Collaborate with the sales team to achieve targets Qualifications Required: - Strong Customer Service and Customer Support skills - Proficiency in Phone Etiquette and Communication - Sales skills with a focus on persuasion and relationship building - Ability to work collaboratively and meet performance targets - Previous telemarketing or related experience is advantageous - High school diploma or equivalent; additional education or certifications in sales or communication are a plus,