Posted:11 hours ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time on-site Caller role located in East Godavari. The Caller will be responsible for making outbound and receiving inbound calls, maintaining accurate call logs, addressing customer inquiries and concerns, and ensuring a positive experience for all interactions. The role will also involve providing information about company offerings and services, as well as resolving any communication barriers with professionalism and clarity.

Qualifications

  • Excellent communication skills, including clear speaking ability and active listening skills
  • Proficiency in customer service etiquette, with a professional approach to addressing concerns and inquiries
  • Multitasking abilities to manage several calls and data inputs simultaneously
  • Strong interpersonal skills and the ability to build rapport with customers
  • Familiarity with basic computer systems and call logging software is an advantage
  • Attention to detail for maintaining thorough and accurate call records
  • Prior experience in roles involving direct communication with customers, though not mandatory
  • A high school diploma or equivalent educational qualification is preferred

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