Telecom Engineer - UBR

Role : Telecom Engineer (UBR)

Location : Kannur, Calicut, Ernakulam, Alappuzha, Kottayam, Pathanamthitta, Kollam

Requirement

• Bachelor’s Degree/Dipoloma in Telecommunications, Networking, or related field.
• 2+ years of experience supporting WAN, broadband, or enterprise-grade IP networks.
• Hands-on experience with enterprise routers, WAN/SD-WAN solutions, and broadband delivery models.
• Strong understanding of routing protocols (BGP, OSPF), IPSec, QoS, and link redundancy.
• Experience with network troubleshooting tools (ping, traceroute, Wireshark, SNMP monitoring).

Preferred Skills:

• Certifications: Cisco CCNA/CCNP, Juniper JNCIA, Fortinet NSE (optional).
• Familiarity with WAN platform, CRM and provisioning portals.
• Scripting skills (Python/Shell) for automation and log parsing.
• Experience with enterprise customer support and SLA management.

Main Responsibilities :

• Deploy, configure, and support WAN routers (Cisco/Juniper/Fortinet) for enterprise broadband links.
• Manage and troubleshoot customer connectivity over broadband/MPLS using dual WAN, VPN tunnels, and failover mechanisms.
• Perform proactive monitoring and diagnostics of UBR/iWAN infrastructure to ensure SLA compliance.
• Coordinate with field engineers for on-site troubleshooting, link testing, and router replacements.
• Support customer onboarding, configuration validation, and provisioning.
• Analyze network logs, monitor performance KPIs, and raise flags for packet loss, latency, or jitter.
• Interface with NOC, provisioning teams, and enterprise support to resolve issues in a timely manner.
• Maintain configuration backups, update firmware, and apply router security patches

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Telecommunication UBR: 2 years (Preferred)
• Networking: 2 years (Preferred)

Work Location: In person