Job
Description
Family Description
Project Management (PM) comprises project management for execution of cross-functional / geographical projects and programmes from initiation to completion. Covers determination of project / programme goals and support of business objectives and strategies. Ensures projects / programmes achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes. Subfamily Description
Internal Project Management (IPM) monitors and ensures projects for internal customers are delivered within agreed scope and are completed within budget, schedule, and quality standards. Covers implementation of process improvements to reduce development time and the assistance in the integration of complex business factors to develop and implement long-term strategic planning objectives. Qualifications
The Candidate holds a Bachelor of Telecom Engineering. Telecom industry-related experience is required. Candidate must have (minimum) 4- years of experience managing projects as a responsible PM. Knowledge and experience in JPC tools, MS Office and MS Project. The candidate must learn Nokias PM Practitioner methodology and the Asia Pacific region Market MoO that enables her/his to successfully achieve Customer Satisfaction and the implementation of Orders and maintenance contracts within successful criteria. Candidate must learn Nokia Tools required (or show proven knowledge otherwise) in daily activities like (but not limited to) SAP (QTC, BPP, BWP, P20), HW and Services Forecasting Tools, Sales Force CRM, SRM, NDP, JPC, ngERM, Project Cube, Alliance, ASLM, PO log, Epic, WtD, Case Handling). Follow all Nokia Information Security policies and guidelines, including ISMS (ISO 27001 program).
HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN AS PROJECT COORDINATOR Manages the delivery of Nokia products and / or services per the defined scope of customer contract. Assures consistency among project financial, product and service forecast activities. Participates in pre-sales and sales process activities. Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery. Supports managing the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements. Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope. Creates and maintains updated the implementation schedule of the project with regular meetings with all steakholders. Tracks all relevant milestones of the project and ensures the complete and correct invoicing following the contractual terms. Creates and updates an accurate revenue forecast, tracking revenue actuals and assess any deviation on the baselines to take corrective actions. Reports and tracks project budget against the baselines, creating any preventive and corrective actions to avoid any excess in costs/expenses and collecting ideas to reduce then and improve margins. Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction. Actively applies appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract. Ensures data in all project-related tools and repositories is kept up-to-date and with high quality. Conducts thorough risk management for all project risks and opportunities. Supports on completion of the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned).