Telecom Billing Mediation Specialist

About this opportunity:

We are looking for a skilled Telecom Billing Mediation Specialist to manage and optimize the mediation process between network elements and the postpaid billing system. The ideal candidate will have a strong background in telecom mediation platforms, CDR (Call Detail Records) processing, billing integration, and data transformation. This role involves ensuring seamless data collection, processing, and delivery to downstream billing and revenue management systems.

What you will do:

• Configure, monitor, and troubleshoot mediation systems for postpaid billing.
• Ensure accurate and timely collection, aggregation, and transformation of CDRs from multiple network elements.
• Implement rules for data filtering, deduplication, and enrichment before sending to the billing system.
• Work with network, IT, and billing teams to ensure smooth integration between mediation and billing platforms.
• Optimize mediation rules to handle high-volume CDR processing efficiently.
• Perform data reconciliation between network elements, mediation, and billing systems.
• Investigate and resolve discrepancies in mediation and billing data.
• Monitor system health, troubleshoot issues, and ensure high availability of mediation services.
• Conduct root cause analysis (RCA) for mediation-related issues and implement corrective actions.
• Ensure adherence to regulatory, audit, and revenue assurance requirements.
• Generate reports on mediation performance, errors, and processed CDR volumes.
• Support fraud management and revenue assurance teams by providing mediation-related insights.

The skills you bring:

• Hands-on experience with billing mediation platforms (e.g. Amdocs Mediation, IBM, HP Openet, etc.)
• Proficiency in SQL, Linux/Unix scripting, and data transformation tools.
• Strong understanding of CDR structures and mediation rules configuration.
• Familiarity with ETL processes, data parsing, and API integrations.
• Solid understanding of telecom postpaid billing systems (e.g., Amdocs, HP, Oracle BRM).
• Knowledge of network elements (MSC, MME, SGSN, GGSN, PCRF, OCS, IN) and their impact on mediation.
• Awareness of revenue assurance and fraud detection in telecom billing.
• Strong problem-solving and analytical skills.
• Ability to work in a cross-functional team and communicate effectively with stakeholders.
• Attention to detail and ability to handle large datasets.

Educational Background:

• Bachelors degree in Telecommunications, ECE, Computer Science (Master’s degree is a plus).

Experience:

• 10+ years of experience in telecom billing mediation.
• Experience in cloud-based mediation solutions (AWS, Azure, GCP) is a plus.
• Knowledge of 5G mediation and real-time charging architectures is an advantage.