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For Employers

Telecalling Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

SWIPE RIGHT CAREER DESIGNERS EMPLOYMENT SERVICES PRIVATE LIMITED

1 - 6 years

0 Lacs

mumbai city

Posted:2 weeks ago| Platform: Shine logo

Apply

Skills Required

outbound calling b2c sales telecalling

Work Mode

On-site

Job Type

Full Time

Job Description

An outbound telecaller is responsible for generating sales and leads by making direct phone calls to potential or existing customers. Key duties include promoting products or services, explaining features and benefits, persuading customers to buy, generating and qualifying leads, resolving customer complaints, maintaining accurate records of calls, and collaborating with sales teams to improve customer experiences. Responsibilities

Outbound Calling:
Place calls to potential and existing customers to introduce or promote products and services.

Sales & Lead Generation:
Persuade customers to make purchases, schedule appointments, or generate qualified sales leads.

Information Provision:
Effectively communicate product features, pricing, and benefits to customers.

Customer Service:
Address customer inquiries, resolve complaints, and provide solutions to their concerns.

Data Management:
Maintain accurate records of customer interactions and update customer relationship management (CRM) systems.

Market Research:
Understand customer needs and market trends to better inform sales strategies.

Reporting:
Document and report on call outcomes and insights to team leads.

Required Skills

Communication Skills:
Exceptional oral communication and persuasion skills are essential for effective customer interaction.

Active Listening:
Ability to listen to customer concerns and respond appropriately to build trust.

Negotiation Skills:
Proven ability to negotiate and close sales deals.

Problem-Solving Skills:
Capacity to resolve customer issues and provide suitable solutions.

Technical Skills:
Knowledge of computer programs, particularly CRM software, and telephone systems is beneficial.

Adaptability:
Ability to adjust communication style to fit different customer personalities and challenging situations.

Time Management:
Strong organizational and time management skills to handle multiple tasks effectively.

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SWIPE RIGHT CAREER DESIGNERS EMPLOYMENT SERVICES PRIVATE LIMITED

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Telecalling Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Outbound Calling:

Sales & Lead Generation:

Information Provision:

Customer Service:

Data Management:

Market Research:

Reporting:

Communication Skills:

Active Listening:

Negotiation Skills:

Problem-Solving Skills:

Technical Skills:

Adaptability:

Time Management:

More Jobs at SWIPE RIGHT CAREER DESIGNERS EMPLOYMENT SERVICES PRIVATE LIMITED