Telecalling Executive

Global Metro Holiday Private Limited

0 - 31 years

1 - 4 Lacs

btm layout bengaluru/bangalore

Posted:13 hours ago| Platform: Apna logo

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Skills Required

support reports service updating metrics

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Tele Executive, your key responsibilities will include: • Handling inbound and outbound calls to customers. • Inviting the customers for the venue. • Ensure that each call is handled professionally, courteously, and efficiently. • Make follow-up calls to customers regarding pending issues, feedback, or additional inquiries. • Work closely with other team members and departments (e.g., sales, support, etc.) to achieve team goals. • Document call outcomes, customer feedback, or follow-up actions needed. • Prepare daily/weekly/monthly reports for supervisors or managers on the status of customer interactions, sales, or service issues. • Use positive language and a calm tone of voice when communicating with customers. • Adhere to company policies, scripts, and processes while engaging with customers. • Resolving customer queries, complaints, and issues in a timely manner. • Updating customer information and maintaining accurate records. • Meeting performance targets and key metrics.

More Jobs at Global Metro Holiday Private Limited

Telecalling Executive

btm layout, bengaluru/bangalore

Experience: Not specified

INR 1 - 4 Lacs

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Telecalling Executive