Telecalling Executive

Job Description:

We are seeking a motivated and customer-focused Telecaller to join our team. The role involves making outbound calls to potential or existing customers, assisting walk-in customers, and supporting counter operations including cash counter monitoring. You may also be required to work at and manage duties at another restaurant location as needed.

Key Responsibilities:

• Make outbound calls to prospective clients to promote products or services.
• Provide clear and professional information to customers and handle their queries.
• Maintain accurate records of calls, leads, and customer interactions using CRM tools.
• Support counter monitoring by assisting walk-in customers, managing queries, monitoring the cash counter/table, and maintaining a professional front-desk presence.
• Be flexible to work and manage duties in another restaurant location as required.
• Coordinate with the internal team for scheduling appointments or follow-ups.
• Achieve daily, weekly, and monthly call and lead generation targets.

Requirements:

• Good communication skills in [English / Hindi / Regional language].
• Basic computer skills and familiarity with CRM systems preferred.
• Ability to multitask between telecalling and front-desk/counter duties.
• Prior experience in telecalling, front-office, or customer service is a plus.
• Positive attitude, good listening skills, and ability to work under pressure.
• Willingness to work at different restaurant locations when needed.

Work Type: Full-time
Location: 913, Manjeera Trinity Corporate, Kukatpally Housing Board Colony, Kukatpally, Hyderabad, Telangana 500085
Salary: 7k to 12 k

Job Type: Full-time

Pay: ₹8,086.00 - ₹12,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person