Telecalling Assistant

As a Telecalling Assistant at Long Way Life Global Mart Pvt Limited, you will play a crucial role in the BPO/Customer Care team by engaging in outbound calls to potential customers, presenting products and services, and addressing customer inquiries. This position provides a great opportunity for freshers to gain valuable experience in a rapidly growing company. **Key Responsibilities:** - Conduct outbound calls to introduce company products and services to potential customers. - Efficiently handle incoming calls from customers, resolving their queries promptly. - Maintain accurate records of customer interactions and update the database with relevant information. - Resolve complaints and issues effectively, providing exceptional customer service. - Collaborate with the sales team to achieve targets and contribute to company growth. - Follow up on leads and inquiries to convert them into sales opportunities. - Build rapport with customers to ensure a positive customer experience. - Adhere to call scripts and guidelines during interactions with customers. **Qualifications Required:** - Minimum education level required is 10th Standard / SSLC. - Freshers are encouraged to apply; no prior experience is necessary. - Proficiency in Hindi and English communication is essential. - Customer-centric approach and professionalism in handling inquiries. - Basic computer skills are required; familiarity with CRM software is advantageous. - Strong interpersonal skills and the ability to collaborate effectively within a team. Long Way Life Global Mart Pvt Limited offers a monthly salary ranging from 8,000 to 10,000, along with performance-based incentives and rewards. Employees receive comprehensive training and continuous support. Part-time staff can benefit from flexible working hours. The company's work environment is conducive to learning and growth opportunities in a dynamic setting. If you are interested, you can apply by sending your updated resume to [email address] or by filling out the online application form on the company website. Joining as a Telecalling Assistant can lead to career advancement within the Customer Care department and other areas based on performance, highlighting professional development and growth opportunities within the organization.,