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Telecaller

Yepplo

3 - 31 years

1 - 2 Lacs

Tangra, Kolkata/Calcutta Region

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

support management pricing reporting documentation updating

Work Mode

On-site

Job Type

Full Time

Job Description

Inbound Calls: Handling incoming calls from customers, addressing their inquiries, resolving complaints, and providing support. Lead Generation: Identifying and qualifying potential customers by gathering relevant information and assessing their needs. Sales Support: Following up with leads, converting prospects into customers, and achieving sales targets. Customer Relationship Management: Building rapport with customers, maintaining accurate records of interactions, and ensuring customer satisfaction. Product Knowledge: Staying up-to-date on product features, benefits, and pricing to effectively communicate with customers. Sales and Targets: Meeting daily/weekly sales targets and contributing to the overall team performance. Reporting and Documentation: Maintaining accurate call logs, updating customer records, and providing feedback to the team.

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Telecaller