Management: Designing and implementing efficient processes to streamline operations. This involves workflow automation, process mapping, and continuous improvement. Inventory Management: Update the property inventory of BOOKING.COM & MAKEMYTRIP Expense Report: Track and update daily expenses in the properties, analyize and make weekly expense reports. Resource Allocation: Ensuring that resources such as manpower and maintenance are effectively distributed and utilized Sales & Follow Up with guests, B2B partners and others Analyzing operational data to identify bottlenecks, inefficiencies, and areas for improvement.

Manage back end of online travel booking website like Booking.com, Makemytrip, Tripadvisor and etc by daily maintaining the inventory, prices and bookings. Co-ordinate with guests by providing all information about the checkin-procedure and follow up regarding guest experience and issues during the tenure of the guests stay. Staff Handling and management Manage and Update Excel Sheet Database on regular basis with efficiency. Contact the leads from social medias and try to convert them into sales Attend the incoming calls of the inquiries and try to convert them into sales Look for various marketing scopes to reach to more customers and create brand awarenes

Memorise scripts and customise them for the clients as per the situation while telecalling Foster relationships with existing clients, and build a rapport with potential clients Make reports and documentation based on conversations that took place during telecalling Understand customer psyche and record both successful and unsuccessful sales methods Handle huge volumes of inbound and outbound telecalling Improve organisational efficiency through diligent observation skills as a telecaller Help the company grow by finding opportunities in customer requirements Resolve complaints, provide solutions and follow up with customers

Inbound Calls: Handling incoming calls from customers, addressing their inquiries, resolving complaints, and providing support. Lead Generation: Identifying and qualifying potential customers by gathering relevant information and assessing their needs. Sales Support: Following up with leads, converting prospects into customers, and achieving sales targets. Customer Relationship Management: Building rapport with customers, maintaining accurate records of interactions, and ensuring customer satisfaction. Product Knowledge: Staying up-to-date on product features, benefits, and pricing to effectively communicate with customers. Sales and Targets: Meeting daily/weekly sales targets and contributing to the overall team performance. Reporting and Documentation: Maintaining accurate call logs, updating customer records, and providing feedback to the team.

MUST HAVE 2-Wheeler - Bike or Scooty Apartment cleaning on regular basis Guest checkin and checkout of guests with ID collection & register maintain Laundry of bedsheets