telecaller

Educational Requirements

• Minimum: High School (12th Pass)
• Preferred: Graduate in any discipline

Experience

• Freshers with strong communication skills are often welcome (0–2 years)
• Or 1–3 years of relevant experience in telecalling/customer service for “junior” roles

Core Skills

• Excellent verbal communication and interpersonal abilities (in English, Hindi, and/or regional languages)
• Active listening and empathy to understand customer needs
• Persuasion and basic sales techniques
• Resilience and ability to handle rejection professionally
• Organized, punctual, and capable of working under pressure or meeting targets

Technical Proficiency

• Basic computer literacy: MS Office, CRM systems, and call‑center tools
• Comfortable entering data and updating customer information digitally

Additional (Preferred) Qualifications

• Experience in BPO or similar setups, or certifications in customer service/telemarketing
• Adaptable communication styles, depending on customer behavior or context
• Familiarity with compliance norms, call scripting, or performance tracking tools (KPIs, conversion rates)

Job Type: Full-time

Pay: From ₹14,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid time off

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person