0 years
0 Lacs
Posted:3 days ago|
Platform:
On-site
Full Time
Location: Kandivali East
Department: Admissions / Outreach
Salary: ?20,000 ?40,000 per month
Experience: 02 years
Job Summary:
We are seeking an enthusiastic and persuasive Telecaller to join our admissions team. You will be responsible for reaching out to potential students and parents, providing information about our programs, and helping generate interest and leads for enrolment.
Key Responsibilities:
Make outbound calls to prospective students and parents from provided lead lists
Explain course details, admission process, fees, and scholarship options clearly and confidently
Handle inbound queries and provide prompt, accurate information
Follow up with interested leads regularly to ensure high conversion rates
Record call outcomes and maintain detailed records in CRM or call logs
Coordinate with the counselling and admissions teams to schedule follow-up sessions
Share feedback from calls to improve outreach strategies
Meet daily and weekly call targets and reporting expectations
Requirements:
Minimum HSC (12th Pass); a graduate degree is preferred
02 years of experience in telecalling, preferably in education or customer service
Excellent verbal communication skills in English and Hindi (or Marathi, if needed)
Confident, polite, and persuasive speaking style
Basic knowledge of MS Excel, CRM tools, or lead management software
Ability to handle pressure, objections, and follow call scripts when needed
Positive attitude and willingness to learn
Preferred:
Experience in calling for educational institutions, coaching centres, or training programs
Understanding of student behaviour and basic counselling etiquettes
Thakur Institute of Management Studies and Research
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