Telecaller

Job Title: Telecaller (FEMALE)

Location: Dombivli

Salary: ₹15,000–₹30,000 per month + incentives

Job Type: Full-time- Day shift

Experience: 0. to 5 years experience

Job Summary:

We are seeking an enthusiastic and customer-focused Telecaller to join our team. You will be responsible for handling outbound/inbound calls to customers, explaining products or services, and generating leads or sales while maintaining excellent customer relationships.

Key Responsibilities:

• Make outbound calls to potential customers to promote products or services
• Handle inbound customer queries professionally and resolve them promptly
• Generate leads and follow up with interested customers
• Maintain accurate records of calls, customer details, and outcomes in the system
• Meet daily/weekly/monthly targets for calls, leads, and conversions
• Build strong customer relationships to increase repeat business
• Coordinate with the sales team to schedule appointments or pass qualified leads
• Follow communication scripts and comply with company policies and procedures

Requirements:

• Minimum [12th pass / graduate]
• Good communication skills in [English / Hindi / regional language as required]
• Previous experience in telecalling, telesales, or customer service preferred
• Basic computer skills (MS Office, CRM tools)
• Ability to handle rejections positively and stay motivated
• Good convincing and negotiation skills
• Ability to work under pressure and achieve targets

Benefits:

• Fixed salary + attractive incentives
• Training provided
• Growth opportunities within the organization
• Supportive team culture

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time
• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person