Telecaller

Job Title: Telecaller – Overseas EducationLocation: Jaya Nagar, Bengaluru, Karnataka Department: Admissions / Sales / Student Counseling Employment Type: Full-time Experience: 0–3 years 🌟 Role OverviewWe are looking for an enthusiastic Telecaller to handle student inquiries related to overseas education. The role focuses on calling prospective students, explaining study-abroad options, scheduling counseling sessions, and supporting the admissions team in converting leads into enrollments. 📌 Key ResponsibilitiesMake outbound calls and handle inbound inquiries from students interested in overseas education Provide basic information about countries, universities, courses, intake timelines, and eligibility Understand student requirements and qualify leads effectively Schedule appointments for academic counselors Follow up with leads regularly to ensure conversion Maintain accurate records of calls, leads, and follow-ups in CRM or Excel Achieve daily calling targets and monthly lead conversion goals Coordinate with counseling and admissions teams 🎯 Required QualificationsMinimum qualification: 12th pass / Graduate in any discipline 0–3 years of experience in telecalling, admissions, or education sales Good communication skills in English (knowledge of Kannada/Tamil/Telugu is a plus) Comfortable with calling, follow-ups, and working with targets 🛠️ Skills & CompetenciesClear and confident phone etiquette Persuasion and convincing skills Basic computer knowledge (MS Excel, CRM tools) Ability to handle student queries patiently Goal-oriented and self-motivated 📊 What Success Looks LikeHigh-quality lead qualification Consistent follow-ups and appointment bookings Contribution to admissions and enrollment targets Positive interaction feedback from students