Telecaller

1 - 31 years

1 - 3 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:We are looking for experienced and motivated Telecallers to join our customer support team at Shoeclinic. The ideal candidate should be confident in handling high-volume outbound calls and skilled at communicating persuasively with customers. Key Responsibilities:Make outbound customer calls on a daily basis. Generate quality leads and convert them into sales opportunities. Effectively communicate product/service features and benefits. Provide accurate information and resolve customer queries promptly. Upsell and cross-sell relevant services or products as per company goals. Follow up with potential and existing customers to ensure satisfaction. Meet daily/weekly/monthly targets on lead generation and conversions. Maintain detailed call logs and update CRM systems. Skills Required:Strong communication and interpersonal skills. Confidence in telephonic interactions. Familiarity with Domestic BPO voice process. Proven ability to meet and exceed sales targets. Good understanding of customer service dynamics. Ability to work under pressure and handle rejection professionally. Perks and Benefits:Attractive performance-based incentives. Supportive team environment. Opportunity to grow within the company.

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