Telecaller Sales Executive

Job Summary: Tele caller Sales

We are looking for confident and articulate Tele callers to join our Sale/legal team. The ideal candidates will be responsible for handling inbound and outbound calls, explaining our legal and compliance services to potential clients, and maintaining client relationships. She should have good communication skills, a pleasant personality, and a professional attitude suitable for a legal environment.

Key Responsibilities:

· Make outbound calls to potential clients and explain the company’s legal services (such as documentation, case support, share recovery, or compliance assistance).

· Handle inbound calls and respond to client queries promptly and professionally.

· Maintain a proper record of calls, client details, and follow-ups in CRM or call logs.

· Schedule appointments and coordinate meetings between clients and legal professionals.

· Follow up with clients on document submissions, payments, or service updates.

· Assist in preparing basic communication drafts, reminders, and follow-up emails.

· Ensure excellent customer service and maintain a positive company image.

· Collaborate with the operations and legal teams for smooth client handling.

· Meet daily/weekly call and conversion targets set by the management.

Required Qualifications & Skills:

· Education: Minimum Graduate in any stream (preferred: Commerce, Arts, or Business Administration).

· Experience: 2–4 years of experience in tele calling, customer service, or client coordination (experience in legal, finance, or consultancy firms preferred).

· Communication Skills:

· Excellent verbal and written communication in Hindi and English.

· Polite, confident, and professional telephone etiquette.

· Other Skills:

· Good convincing and interpersonal skills.

· Basic computer knowledge (MS Office, email, CRM software).

· Ability to multitask and handle pressure professionally.

· Self-motivated and target-oriented personality.

Preferred Qualities:

• Prior experience working in a legal, financial, or consultancy firm.
• Knowledge of basic legal terminology or processes(training can be provided).
• Pleasant voice and positive attitude toward client communication.

Compensation:

Fixed salary + performance-based incentives.
(The exact package depends on experience and communication skills.)

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person