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Posted:19 hours ago| Platform: Apna logo

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On-site

Job Type

Part Time

Job Description

Job Summary: We are looking for a motivated and energetic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling incoming inquiries, providing product or service information, and maintaining customer relationships to drive sales or collect feedback. --- Key Responsibilities: Make outbound calls to prospective customers or clients from the provided database. Handle inbound calls and respond to customer inquiries in a professional manner. Explain the company’s products or services clearly and accurately. Persuade customers to purchase services or schedule appointments. Maintain detailed records of calls, follow-ups, and customer interactions. Resolve customer issues or escalate them to the appropriate department when needed. Meet daily/weekly/monthly targets as assigned. Follow communication scripts and adhere to company policies. --- Requirements: High school diploma or equivalent; additional education is a plus. Proven experience in a telecalling, telesales, or customer service role (preferred). Excellent communication and interpersonal skills. Ability to handle rejection and remain motivated. Good knowledge of CRM tools and basic computer skills. Fluency in [insert languages required – e.g., English, Hindi, Tamil, etc.]. --- Job Details: Job Type: Full-time / Part-time Location: [Office Address or mention if Work From Home] Working Hours: [e.g., 9:30 AM – 6:00 PM, Monday to Saturday] Salary: [Mention if fixed/monthly + incentives]

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