As a Motor Insurance Telecaller, you will play a key role in reaching out to potential and existing customers to promote and sell motor insurance policies. You will assist clients with information, support policy applications, and ensure a seamless customer experience while achieving sales targets.

Key Responsibilities:

Initiate outbound calls and handle inbound queries to promote motor insurance products
Provide detailed information on motor insurance plans, coverage options, premiums, and benefits
Assist customers in selecting suitable insurance plans based on their needs
Process new policy applications, renewals, and updates accurately
Maintain clear and updated records of customer interactions, sales activities, and follow-ups
Meet or exceed monthly sales targets and key performance indicators (KPIs)
Follow up with leads and existing customers to drive conversions and customer satisfaction
Address and resolve customer complaints with professionalism
Ensure compliance with company policies and IRDAI regulations

Requirements:

Minimum 6 months of experience in telecalling, telesales, or customer service
Ability to manage high call volumes and perform under pressure
Basic knowledge of motor insurance products is an added advantage
Strong sales aptitude with goal-oriented mindset
Excellent communication, organizational, and time-management skills
Proficiency in CRM systems and basic computer applications

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