11 Inbound Support Jobs

hoichoi is an on-demand video streaming entertainment platform catering to Bengalis worldwide. Offering a diverse range of content such as Bengali Classics, Blockbusters, Documentaries, Short Films, and Exclusive original web series, hoichoi strives to become the ultimate destination for top-notch Bengali entertainment. In line with our vision of expanding to new horizons, hoichoi is seeking enthusiastic and skilled individuals to be part of the team dedicated to revolutionizing online entertainment for the Bengali community worldwide. **Role Overview:** As a member of the Customer Support division at hoichoi, you will play a pivotal role in embodying the customer-centric approach of the pla...

About The Job At Flix, we offer a dynamic, tech?driven environment with competitive pay and strong growth opportunities. As we expand in South Indiaone of the worlds fastest?growing bus marketswere hiring motivated Calling Agents on a fixed?term (3?month) contract. Key Highlights Location: Madiwala Lounge, Bangalore Contract: 3 months, target?driven role Shifts: Non?traditional hours (we operate 24/7) Compensation: Fixed compensation + Performance based Incentives About The Role Customer Outreach: Make outbound calls to recent passengers to request and encourage feedback ratings. Inbound Support: Handle customer calls related to service queries, technical issues, and simple upsell opportunit...

Role Overview: As a Motor Insurance Telecaller, you will play a key role in reaching out to potential and existing customers to promote and sell motor insurance policies. You will assist clients with information, support policy applications, and ensure a seamless customer experience while achieving sales targets. Key Responsibilities: Initiate outbound calls and handle inbound queries to promote motor insurance products Provide detailed information on motor insurance plans, coverage options, premiums, and benefits Assist customers in selecting suitable insurance plans based on their needs Process new policy applications, renewals, and updates accurately Maintain clear and updated records of ...

Job Role: Customer Care Executive Location: Gurgaon (Work from Office) Employment Type: Full-Time | Permanent Shift Timing: Rotational Shifts (Any 5 Days Working | Rotational Offs) Job Description: Handle inbound voice-based customer service interactions Address customer queries and provide effective resolutions Maintain high standards of communication and professionalism at all times Who Can Apply Freshers & Experienced candidates are welcome Must have excellent English communication skills Open to Graduates and Undergraduates Prior experience in BPO / Voice Process is a plus Immediate joiners are highly preferred Perks & Benefits: Work from Office World-class corporate setup Free Both-Side...

CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound Department Customer Experience Center Location Thane/ Bangalore Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager/ Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities Credit Cards and process the queries requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of custom...

CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound Department Customer Experience Center Location Thane/ Bangalore Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager/ Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities Credit Cards and process the queries requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of custom...

You are a proactive and performance-driven Customer Success Executive responsible for representing our SaaS product to global customers during night shift operations. Your role involves handling sales-oriented conversations such as upselling, converting leads, and onboarding, as well as service-related tasks like resolving queries, assisting with product configuration, usage, and ensuring customer satisfaction. As the first point of contact for customer inquiries during night shift hours, you must provide prompt, clear, and professional responses via email, chat, or calls. Additionally, you will troubleshoot basic technical issues, monitor customer usage to ensure successful product adoption...

hoichoi is an on-demand video streaming entertainment platform catering to Bengalis worldwide. Offering a diverse range of content such as Bengali Classics, Blockbusters, Documentaries, Short Films, and Exclusive original web series, hoichoi strives to become the ultimate destination for top-notch Bengali entertainment. As a digital extension of SVF Entertainment, a prominent Media and Entertainment company in East India boasting 5 National Awards, hoichoi leverages its expertise in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music, and New Media. In line with our vision of expanding to new horizons, we are seeking enthusiastic and skilled individuals to be part of our tea...

Key Responsibilities Minimum 1 year of experience as a Team Leader in voice-based inbound customer support Lead, motivate, coach, and counsel Customer Relations Executives (CREs) to meet KPIs and SLAs Collaborate with internal departments to resolve CRE and customer concerns effectively Enforce compliance with security and data protection standards Drive process improvements to increase operational efficiency Identify problems proactively and recommend effective solutions Maintain team rapport and strong employee engagement Provide structured handholding and support to new CREs for better retention Monitor and coach CREs through call listening and performance feedback Handle customer escalat...

Greetings from People Staffing Solutions We are hiring for British Universal Bank (Captive) Process type - Inbound Customer Service Voice Work Location - Noida Shifts - UK Window Eligibility: Must have superlative communication skills. Education - Graduation mandatory Salary - Upto 7.5LPA Must have minimum 2 Years expereince in International Customer Serive. Must be okay with Noida location Both side Cab facility For getting your interview schedule or more details, you can connect share your Cv on WhatsApp on below mentioned number. HR Paras - 7827002178; HR Deeya - 8851628393; HR Srijal - 7217791112

Laundryheap is an award-winning, industry-leading startup transforming the laundry and dry cleaning industry. With services across 14 global markets and expanding rapidly across Europe, Asia, and North America, we pride ourselves on delivering clean clothes within 24 hours, making us one of the fastest services in the business. You'll Make a Difference By: Reporting to the Assistant Regional Manager, the Associate - Driver Operations plays a critical role in maintaining operational excellence. You will ensure smooth driver onboarding via calls and video interactions, while simultaneously managing live logistics-monitoring driver activity, planning routes, and resolving real-time issues. Key ...