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Telecaller

L K Associates

0 - 31 years

1 - 2 Lacs

gandhi puram coimbatore

Posted:3 weeks ago| Platform: Apna logo

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Skills Required

payments communication negotiation crm software training persistence

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking motivated and result-oriented Telecallers to join our Debt Collection team. The role involves contacting customers who have overdue payments, reminding them of their dues, and guiding them through repayment options in a professional and customer-friendly manner. Key Responsibilities: Make outbound calls to customers with overdue payments and remind them of pending dues. Explain repayment processes, deadlines, and consequences of non-payment. Negotiate and follow up for timely collections while maintaining customer relationships. Update customer interaction details and payment status in the system. Escalate unresolved cases to the supervisor or manager as required. Achieve daily/weekly/monthly collection targets assigned by the team leader. Required Skills: Good communication and negotiation skills (in English, Hindi, or local languages). Ability to handle difficult conversations with patience and professionalism. Basic computer knowledge and ability to work on MS Office/CRM software. Goal-oriented with a positive attitude and strong work ethic. Qualifications: Minimum 12th pass; graduates preferred. Prior experience in telecalling, BPO, or collections will be an advantage. Freshers with strong communication skills are welcome to apply. Benefits: Attractive salary with performance-based incentives. Training and career growth opportunities. Supportive team environment. Join us and be a part of a fast-growing team where your communication skills and persistence will help customers clear their dues and contribute to business success.

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L K Associates

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Telecaller