Telecaller

KG CRM SOLUTIONS

0 years

1 Lacs

mohali

Posted:3 months ago| Platform: GlassDoor logo

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Skills Required

communication database resolve crm training development

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a dynamic and result-oriented Telecaller with excellent communication skills to join our team. The role requires engaging with potential and existing customers over calls, providing information about products/services, and generating leads or sales while maintaining strong customer relationships.

Key Responsibilities:

Make outbound calls to potential customers and explain products/services.
Handle inbound inquiries and provide accurate information.
Maintain customer database with updated information.
Generate leads, follow up, and ensure proper closure.
Build and maintain positive relationships with customers.
Achieve daily/weekly/monthly targets set by the team.
Resolve customer queries and escalate issues when necessary.

Requirements:

Proven experience as a telecaller, telemarketer, or similar role (preferred but not mandatory).
Excellent verbal communication skills in [English/Hindi/Regional language as required].
Ability to engage and convince customers with a positive attitude.
Basic computer knowledge (MS Office, CRM tools, etc.).
Strong listening and problem-solving skills.
Ability to work under pressure and meet targets.

Qualifications:

Minimum 12th pass / Graduate in any field.
Min 6 month Experience required

Perks & Benefits:

Attractive salary with performance-based incentives.
Training and development support.
Growth opportunities within the company.

Job Types: Full-time, Permanent

Pay: ₹8,494.42 - ₹12,000.00 per month

Benefits:

Flexible schedule
Leave encashment
Paid sick time
Paid time off

Language:

English (Preferred)

Work Location: In person

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