Telecaller

We are looking for a confident and result-oriented Telecaller to handle inbound & outbound calls, provide information to parents and students, and generate admissions leads for Gurukul Classes / School / Coaching Programs (NEET, JEE, Foundation, School Programs).
The Telecaller will be the first point of contact and must maintain professionalism, clarity, and polite communication at all times.

Key Responsibilities

• Make outbound calls to parents/students and explain Gurukul’s courses, fees, facilities, and benefits.
• Handle inbound inquiries regarding admissions, demo classes, batches, timings, and hostel details.
• Maintain a record of calls, follow-ups, and lead status in CRM or Excel.
• Convert inquiries into admission appointments and encourage campus visits.
• Provide accurate information about NEET, JEE, school coaching, foundation batches, hostel, discipline system, results, etc.
• Follow up with leads daily until closure.
• Maintain excellent communication, polite language, and a positive tone.
• Coordinate with the counseling team, marketing staff, and front desk.
• Meet daily/weekly call and conversion targets.

Skills & Qualifications Required

• Minimum 12th pass (Graduation preferred).
• Strong communication skills in Marathi, Hindi & basic English.
• Ability to explain course details clearly and confidently.
• Good convincing and follow-up skills.
• Basic computer knowledge (Excel, WhatsApp, CRM).
• Prior experience in the education or coaching industry is an advantage.

Salary & Benefits

• Attractive salary + incentives based on admissions.
• Training & support from senior counselors.
• Growth opportunity in counseling & administrative roles.
• Friendly and professional work environment.

Ideal Candidate

A polite, disciplined, focused Telecaller who is passionate about helping students choose the right educational path and supporting Gurukul's mission to provide quality education.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person