Telecaller

Job Title: Telecaller

Location: Mansarovar Jaipur
Job Type: Full-time / On site
Department: Sales / Customer Relationship

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for handling outbound/inbound calls, addressing customer inquiries, and generating leads or sales. You should have excellent communication skills and a customer-first attitude.

Key Responsibilities:

• Make outbound calls to potential/existing customers to inform them about services.
• Handle inbound customer calls and resolve queries promptly and professionally.
• Maintain and update customer database with accurate information.
• Follow communication scripts and adhere to company policies.
• Generate leads and convert them into sales.
• Schedule appointments for sales or service teams.
• Meet daily/weekly/monthly call and conversion targets.
• Provide feedback on customer trends to team leads or management.

Requirements:

• Education: Bachelor’s degree preferred (Tech Knowledge)
• Experience: 0–2 years of experience as a telecaller, telesales, or in a similar role.
• Excellent verbal communication skills in [English, Hindi].
• Basic computer knowledge (MS Office, CRM tools, etc.).
• Ability to handle rejection and remain calm under pressure.
• Good listening skills and customer service orientation.

Preferred Skills:

• Previous experience in sales or customer service roles.
• Fluency in multiple languages.
• Strong interpersonal and negotiation skills.

Working Hours:
9:00 AM – 6:00 PM, 10:00 AM-6:00 PM (Monday to friday)

How to Apply:

Interested candidates can send their resume to: hr@jsbglobalinfotech.com

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹25,741.14 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Language:

• Hindi (Required)
• English (Required)

Work Location: In person