Telecaller

Telemarketing Job Description A telemarketing job involves promoting products or services over the phone to potential customers. The role requires excellent communication skills, persuasion, and negotiation abilities. Key Responsibilities: - Scheduling Appointments: Setting up appointments for sales teams to meet potential customers - Product Promotion: Explaining product features, pricing details, and handling customer queries - Lead Generation: Collecting customer information, maintaining records, and following up on initial interactions - Sales: Meeting sales targets and converting leads into customers - Customer Service: Providing support and resolving customer issues Skills Required: - Excellent Communication: Ability to effectively communicate with customers - Persuasion and Negotiation: Convincing customers to buy products or services - Problem-Solving: Handling customer complaints and issues - Computer Knowledge: Familiarity with CRM tools and Microsoft Office Work Environment: - Call Center: Typically working in a call center environment - Flexible Schedules: May require working flexible hours, including evenings and weekends Salary Range: - Average Salary: ₹15,000 - ₹60,000 per month, depending on experience and location - Incentives: Performance-based incentives and bonuses Education: - Minimum Qualification: High school diploma or equivalent - Preferred Qualification: Bachelor's degree in Mass Media or Marketing Job Types: - Inbound Telemarketing: Responding to customer inquiries and providing support - Outbound Telemarketing: Proactively contacting potential customers to promote products or services - Lead Generation: Collecting customer information and generating leads - Sales: Focusing on converting leads into customers ¹ ²