Telecaller

EngageMyTalent HR Solutions

0 years

0 Lacs

Greater Kolkata Area

Posted:2 months ago| Platform:

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Skills Required

marketing pricing management data recording communication service empathy upselling crm software

Work Mode

On-site

Job Description

Job Description Lead Generation: Identifying potential customers through various means like cold calling or marketing campaigns, and qualifying leads. Customer Interaction: Engaging with customers, understanding their needs, and answering their inquiries. Sales and Promotion: Promoting products or services, explaining benefits, providing pricing details, and taking orders. Relationship Management: Building rapport with customers, following up, and retaining them. Data Management: Recording customer information, interactions, and feedback. Problem Solving: Addressing customer complaints and resolving issues. Meeting Targets: Meeting daily, weekly, and monthly sales or lead generation targets. Following Procedures: Adhering to company policies and procedures. Requirements Communication: Strong verbal communication, active listening, and persuasive skills. Interpersonal Skills: Building rapport and maintaining positive relationships with customers. Customer Service: Patience, empathy, and the ability to handle customer complaints effectively. Sales: Understanding sales techniques, closing deals, and upselling. Technical Skills: Basic computer skills, familiarity with CRM systems, and the ability to use other software tools. Requirements Sales & marketing

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