Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise • Build sustainable relationships and engage

customers by taking the extra mile

  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets Minimum Requirement:
  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹15,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Telecommunication: 2 years (Required)
  • tele sales: 1 year (Required)
  • total work: 2 years (Preferred)

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

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