Edubase Institute

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise • Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Minimum Requirement: Good Communication Skills Good Problem-solving skills over the call High energy level Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹15,000.00 per month Education: Bachelor's (Preferred) Experience: Telecommunication: 2 years (Required) tele sales: 1 year (Required) total work: 2 years (Preferred) Language: Hindi (Preferred) English (Required) Work Location: In person