Telecaller / Customer Support Executive

We are looking for a dynamic and confident Telecaller to join our growing team. The ideal candidate will be responsible for handling outbound and inbound calls, following up with potential customers, providing product/service information, and maintaining strong customer relationships.

If you have excellent communication skills and enjoy talking to people, this is the perfect opportunity for you!

Key Responsibilities:

• Make outbound calls to potential customers and explain our products/services.
• Handle inbound inquiries and resolve customer questions.
• Maintain call records and customer details in CRM systems.
• Follow up with leads and convert them into successful sales or appointments.
• Meet daily/weekly calling and conversion targets.
• Provide excellent customer service and ensure customer satisfaction.

Requirements:

• Minimum qualification: 10th / 12th pass or any graduate.
• Excellent communication skills in English, Hindi, and/or regional language.
• Basic computer knowledge and telephone etiquette.
• Prior experience in telecalling, customer service, or sales (preferred but not mandatory).
• Positive attitude, good listening skills, and persuasive ability.

Why Join Us:

• Supportive and energetic work environment
• Growth opportunities and career development
• Recognition and rewards for performance

Job Types: Full-time, Part-time, Permanent

Pay: ₹8,433.69 - ₹15,000.00 per month

Work Location: In person