Telecaller Cum Data Entry Operator

Job Title: Telecaller Cum Backend Data Entry Operator Job Overview: We are looking for a dynamic and detail-oriented individual to join our team as a Telecaller cum Backend Data Entry Operator. The ideal candidate will be responsible for making outbound calls, handling customer queries, and efficiently managing data entry tasks to support backend operations. Key Responsibilities: Telecalling Duties: * Make outbound calls to potential customers or clients. * Explain products/services and answer customer queries. * Maintain follow-up calls for interested prospects. * Update customer information and call status in the system. * Handle basic customer complaints or escalate to relevant departments. Backend Data Entry Duties: * Enter, update, and maintain accurate data in the company's systems and databases. * Prepare and manage reports, spreadsheets, and documentation. * Perform regular quality checks to ensure data accuracy. * Organize and maintain files, records, and documents. * Support the team with any additional administrative tasks as required. Key Requirements: * Minimum qualification: \[12th Pass/Graduate - as per your requirement] * Proven experience in telecalling, customer service, or data entry is an advantage. * Good communication skills in \[languages preferred, e.g., English, Hindi, Regional Language]. * Basic computer knowledge (MS Office, Excel, Data Entry Software). * Ability to handle multitasking and work under minimal supervision. * Good typing speed with attention to detail. Benefits: * Training and development opportunities. * Friendly and supportive work environment.