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Telecaller Cum Counselor

Telecaller Cum Counselor

Get Visa Success Overseas

0 - 31 years

1 - 10 Lacs

mohali

Posted:6 days ago| Platform: Apna logo

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Skills Required

communication resolve database data crm training consulting

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for enthusiastic and confident female candidates for the position of Telecaller / Counselor. The ideal candidate should have good communication skills, a positive attitude, and a willingness to learn. You will be responsible for handling inquiries, providing information about our services, and guiding potential clients or students. Key Responsibilities:Make outbound calls to potential customers or students to promote company services. Handle inbound calls and resolve customer queries effectively. Provide counseling and guidance over the phone regarding products, courses, or programs. Maintain and update the customer database with accurate information. Follow up with leads and convert inquiries into successful registrations/enrollments. Work closely with the sales or admission team to achieve targets. Build and maintain positive relationships with clients. Skills Required:Excellent verbal communication skills in English and Hindi (other local languages are a plus). Good listening and interpersonal skills. Basic computer knowledge (MS Office, data entry, CRM tools). Confidence, patience, and a customer-oriented attitude. Ability to handle pressure and meet deadlines. Education Qualification:Minimum 12th pass / Graduate in any discipline. Freshers are welcome; training will be provided.

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Telecaller Cum Counselor