Telecaller

Job Description

A Chennai based educational institution requires candidates for the branch in Thrissur. Position: Telecaller experience: 6 months to 1 year of experience in the educational or insurance industries. Responsibilities: - Make outbound calls to potential customers and introduce our products/services - Follow a script to provide information and answer customer inquiries - Identify and qualify leads to generate sales opportunities - Maintain accurate and up-to-date customer records in the CRM system - Handle customer objections and provide appropriate solutions or escalate to the sales team - Achieve daily/weekly/monthly call targets and sales quotas - Collaborate with the sales team to ensure smooth handover of qualified leads - Provide excellent customer service and build rapport with customers over the phone - Stay updated on product knowledge and features to effectively communicate with customers Requirements: - Excellent verbal communication skills in English (and any other required languages) - Previous experience in telemarketing or customer service is preferred - Strong persuasive and negotiation skills - Ability to work in a fast-paced and target-driven environment - Good listening and problem-solving skills - Proficiency in using CRM software and other telecalling tools - Ability to work independently and as part of a team - High level of professionalism and customer-centric approach If you have any questions or would like to apply for this position, please contact us at [email protected] 8089593034 Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred)