Telecaller

A Chennai based educational institution requires candidates for the branch in Thrissur.

Position: Telecaller

experience: 6 months to 1 year of experience in the educational or insurance industries.

Responsibilities:

- Make outbound calls to potential customers and introduce our products/services

- Follow a script to provide information and answer customer inquiries

- Identify and qualify leads to generate sales opportunities

- Maintain accurate and up-to-date customer records in the CRM system

- Handle customer objections and provide appropriate solutions or escalate to the sales team

- Achieve daily/weekly/monthly call targets and sales quotas

- Collaborate with the sales team to ensure smooth handover of qualified leads

- Provide excellent customer service and build rapport with customers over the phone

- Stay updated on product knowledge and features to effectively communicate with customers

Requirements:

- Excellent verbal communication skills in English (and any other required languages)

- Previous experience in telemarketing or customer service is preferred

- Strong persuasive and negotiation skills

- Ability to work in a fast-paced and target-driven environment

- Good listening and problem-solving skills

- Proficiency in using CRM software and other telecalling tools

- Ability to work independently and as part of a team

- High level of professionalism and customer-centric approach

If you have any questions or would like to apply for this position, please contact us at

[email protected]

8089593034

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)