Telecaller

Job Title: Tele calling Executive – CAD Desk Program
Location: Kochi
Job Type: Full-time
Experience Required: 1-4 Years

About Us

We are a leading provider of technical education through CAD Desk programs, offering certified training in CAD/CAM/CAE software. We are currently hiring an experienced Tele calling Executive to join our growing admissions team.

Key Responsibilities

• Make outbound calls to prospective students and explain the features and benefits of CAD Desk courses.
• Handle inbound inquiries and provide detailed course information.
• Follow up on leads generated through marketing campaigns, website, and referrals.
• Maintain and update the database of student inquiries.
• Convert leads into course enrollments through effective communication and persuasion.
• Coordinate with the counseling and admission team for smooth conversion and onboarding.
• Achieve daily, weekly, and monthly call and conversion targets.
• Collect feedback from leads and report market trends and responses to management.

Candidate Profile

• Proven track record in lead conversion and meeting sales/admission targets.
• Excellent communication skills in English and local languages.
• Strong persuasion and interpersonal skills.
• Good knowledge of MS Office and CRM tools.

What we Offer:

• Attractive incentives for performance-based results.
• Professional development and training support.
• Friendly and growth-oriented work culture.

Job Type: Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years of experience do you have as a telecaller?
• How many years of experience do you have as a telecaller in educational / Training institute?

Work Location: In person